EnglishFrenchGermanItalianPortugueseRussianSpanish

rfxcel Implementation Plan (Part 4 of 7) – A Serialization Solution Provider Focused on the Long Term Relationship

A Serialization Solution Provider Focused on the Long Term Relationship, Customer Success

Learn more about rfxcel’s serialization implementation plan and how we are focused on the long term relationship with our clients:

About the speakers:

Rose Campasano, Vice President of Professional Services at rfxcel, is a collaborative leader with over 20 years of IT leadership experience encompassing infrastructure, applications, and business processes. She focuses on nurturing long-lasting, trusted partnerships with rfxcel clients and their integration partners.  She excels at employee motivation and coaching demonstrated by a high performing team.

Herb Wong, Vice President of Marketing at rfxcel, is responsible for defining the rfxcel product roadmap and marketing strategy. He also ensures the coordination of rfxcel’s marketing message and product offering and provides leads and collateral for Sales team members.

Rose and Herb talk about the qualities of rfxcel Serialization Implementation Team focused on the long term relationship with our clients.

Rose started her career in the IT sector which gives her the vantage point. She understands that customers, especially those in the pharmaceutical space, are often given people who don’t understand their industry. This is not the case with our team. We understand the importance of validation and we understand what it means to you to get it right.

We at rfxcel want our customers to know that we have a tremendous amount of integrity in what we do and that we are here to support you in every step of the process, during the time you are using our services. We will be at your disposal, offering help and support, and partnering with you during and after the software installation process.

rfxcel Serialization Implementation Plan is easily configured according to your specific needs and demands. Our team is with you through every step of the process and we offer support during the entire time you are using our services. To help you get a detailed idea of our Serialization Implementation Plan, we have discussed our Plan in 7 segments:

  1. Serialization Implementation Plan based on Audit Needs
  2. Serialization Implementation Team from Start to Finish
  3. Global Serialization Implementation Team for Global Customers
  4. A Serialization Solution Provider Focused on the Long Term Relationship
  5. Common Challenges in Serialization Implementations
  6. Implementation kick off with rfxcel
  7. Switching Serialization Providers

customer success with rfxcel, Serialization Solution Provider rfxcel